Has anyone recently boarded a plane without having themselves and their luggage checked and screened? Unlike airports, hotels are unique in their availability and openness to the public—anyone can enter freely with luggage that has not been checked or screened at all.
The very essence of hotels is to be open to the public; gathering places for overnight guests to dine, drink, or meet. Some hotel owners feel the imposition of restrictive security measures can greatly disrupt activities and have an adverse affect on the guests’ experiences. For hotel operators, this can be a dangerous attitude, given that a serious security breach can significantly damage the hotel’s brand name. For many hotel operators, the only asset they own is their brand—no real estate--- making this scenario particularly risky.
A report released a few years ago by a global intelligence company confirmed that major attacks against hotels worldwide has more than doubled since 9/11. This simply reinforces the concern that the threat of ill-will continues to be real and will always exist. Heightened security and the associated employee training and hiring additional security staff can be costly. Cost savings is probably the greatest benefit owners realize by installing surveillance security cameras.
Some hotel owners are interested in protecting their own interests, as well as their guests, and have installed security cameras to catch thieves, but also keep an eye on who’s coming and going. Some locations install cameras in all of their common areas (parking lots, water parks, exercise room, guest hallways, etc.), ensuring staff and guest safety 24 hours/day, 7 days/week. A good example of that technology was the arrest of the Craigslist killer—he was identified using surveillance footage captured in the hotel lobby.
The video footage from multiple cameras can all be viewed on one computer monitor—from anywhere in the world. The footage can also be viewed on a mobile phone, can be burned to a CD, or emailed to law enforcement authorities, attorneys, etc. Some courts have held hotels liable for injuries obtained due to the attack on a guest just outside the front of the hotel, saying the hotel knew the amount of crime in the area yet failed to warn guests of the danger. Other courts have held hotel owners liable for failure to monitor intruders to the premises. Time and date stamped video footage would significantly aid in these situations by eliminating any hearsay accusations and unreasonable court proceedings. A 9mm to 22mm varifocal infrared camera can be located far away and still see quite clearly.
Many insurance companies offer reduced insurance rates to businesses that install security cameras. There is no guarantee—but worth your time to check with your own insurance company.
The cameras can operate efficiently in daylight or night (low-light) conditions. They can be set to record in a variety of ways: (1) they can record only upon motion-activation---they will not record anything if there is no movement, (2) they can be programmed to record only during specific, designated times determined by you, (3) they can record 24/7—new footage will replace the oldest so that you will always have the most recent available, or (4) a combination of all three. The cameras are also mobile….should you desire, they can be removed and reinstalled in a different location.
At Advance Security we do what it takes to ensure our customers are happy with their purchase. We answer the phone with a real live person that can help guide you through the process of purchasing the correct cameras to best suit your needs, installation, and operating/technical guidance.
The hotel industry is highly regulated—down to how the bed is made. Therefore, it is up to the owners to decide how much security they have. In these troubled times, the safety and security of your guests should be one of your main concerns.