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You MUST use this adapter when connecting a phone recorder to a multi-line, PBX, or VOIP (Vonage) system.  This adapter connects between the base of the phone and the handset or headset.  You do NOT need this on traditional single phone lines typically found in homes and apartments. 

Tracey from Winnipeg, MB 2008-10-09 15:17:17

Great service. Thank you!

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