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Why Buy From Us?

Experience

We have been selling security equipment since 1992. We are on the phones all day with people all over the world helping them solve their surveillance needs. Our wide variety of products means that we almost always have exactly what you need to get the job done. Whether it's home or business security, we have you covered. The level of experience in our company means that when you speak to someone on the phone, they have seen and probably used the products you are talking about. We do not simply read something off of a screen, we go off of our personal experience actually using the products.

Quality

We strive for the best quality of products. You can buy from us knowing that the products you get are reliable quality products. We have sold to police departments, governments, Fortune 500 companies, the CIA, The Secret Service, and countless normal people and small business owners. Our quality is such that these organizations trust us to provide quality products to suit their needs.

Phone Support

We have a toll free number for customers in the USA and a normal landline for customers outside the USA. When you call, you are calling the Midwest--Illinois to be exact. We do not have call centers outsourced overseas. When you call, real live people answer your phone calls. The vast majority of our customers never need our phone tech support because of the ease of use of our products. However, if you do need to talk to someone, you can give us a call, and a member of our technical support staff will do his or her best to take care of you. We are not a fly by night company--we are in it for the long haul. You can rest assured that if you need us, we are here.

Same Day Shipping on Most Products

The vast majority of our products are in stock and ready to ship. Most products ship out the very same day you order them. You will not wait days or weeks for a product to ship. We pride ourselves on shipping products very quickly--the quickest in the industry.

Free Ground Shipping

We offer free ground shipping on all orders over $75 to the contiguous United States. We do not sneak in a shipping charge at the last second. The vast majority of our products ship out the same business day. Express shipping is available upon request. If you are looking for overnight delivery, just call or email us and we'll let you know when the product will ship and the shipping options available for it.

Only Charge Tax to Illinois

Due to the fact that state law only requires us to charge sales tax to Illinois residents (we are based in Illinois), we do not have to charge sales tax to customers not in Illinois. This fact, combined with our Free Ground Shipping policy, means that the price you see for a product is almost always the total price you will pay for that product.

 

Don't Take Our Word For It
We Get Feedback From Customers Everyday
Read What Some of Our Customers Have To Say About Us and Our Products

 

Product Purchased: Hidden Clock Radio Camera

I was completely satisfied with my transaction. The Web site worked well and my interaction with Customer Service was extremely pleasant. They were professional yet polite and friendly in handling my needs. And they did so with promptness and efficiency. The product itself has worked exactly as described and promised. I could not be happier with its performance and was, frankly, a little surprised that it worked so well. I expected at least some problems or tweaking that would be necessary upon setup, but I encountered none. It worked perfectly and with great quality right out of the box. Regarding price, I shopped around before I made my purchase, and for this level of technology and performance this was an extremely fair price. I got excellent quality and convenience from the product while still not paying the exorbitant prices other companies were asking.

Good job!

Philip in Beverly Hills, CA

 

Product Purchased: Hidden Plant Camera

I was very pleased with everything dealing with your company. The website was very well done and I was able to quickly determine which product I wanted. I placed my order and then received a phone call to verify that I was getting the right product for my needs. It was a very sincere interaction and I felt like a valued customer. The order was delivered without issue and I am very satisfied with the product. I would recommend others to use your services.

Good job!

Celeste in Moody, TX

 

Product Purchased: Professional Infrared Camera

It is truly a pleasure working with professional people that know their product. I wish I could say the same about a lot of other vendors we have to deal with. Keep up the good work.

John in Ft. Lauderdale, FL

 

Product Purchased: Button Camera

I actually felt like I was dealing less with a "company" and more with a person who really cared and was watching out for my concerns over shipping and timing of receiving the merchandise. I truly appreciate the human element to your professional services. Thank you. Everything was sent quickly and with follow up emails to ensure my questions were resolved. I even got a reply on Saturday afternoon. Amazing!

Sherry in Louisville, KY

 

Products Purchased: DVR and Infrared Cameras

Great pre-sales assistance and advice. Courteous and helpful technical support. This is the way companies are expected to work. I will definitely do business with Advance Security Products again.

Nicholas in EdinBurgh, IL

 

Products Purchased: Camera Housings

Outstanding customer service, fast shipping and a overall great attitude. Thank you, will do business again.

Atlas in Liverpool, NY

 

Product Purchased: DPR-34 Line Activated Phone Recorder

I really like this product. It's so simple that even I can use it and it is becoming increasingly handy.

Katrina in Jefferson, GA

 

Product Purchased: DPR-34 Line Activated Phone Recorder

Everything about the order was excellent! The site worked no problem, the item was as described and the shipping was very fast. I'm very happy with the experience and will definitely buy from you again!

Elena in Toronti, ONT Canada

 

Product Purchased: Low Lux Bullet Camera

Excellent Products and web page leads me to know what I'm getting before I get it.

This is second camera I've purchased from you. Satisfied with both.

I have a project at work coming up that will require additional cametras and hardware. This is the first place I'll go to satisfy hardware needs.

Dean in Hartford, CT

 

Product Purchased: DPR-12 Voice Activated Phone Recorder

The product I received from your company has worked great. I have not had any issues and the instructions that accompanied the product were easy to follow. Your service was quick and the e-mails I received were very informative and helpful.

Thank you so much!

John in Eden Prairie, MN

 

Product Purchased: Infrared Camera

Frankly, the service cannot be improved. I requested a change in shipping to cut off some days and it was faithfully executed by a real person. Who could ask for more?

Greg in Chandler, AZ

 

Product Purchased: Wireless Transmitter

The transmitter was shipped quickly and works well. The person I originally talked to was knowledgeable and helpful. We use the wireless transmitters as part of a foaling monitor system and I have since recommended the site to others, one of which purchased a camera and transmitter.

Alan in Waddy, KY

 

Product Purchased: DVR System

Received the product promptly at a good price. It works great. Thanks.

Terry in a St. Louis, MO

 

Product Purchased: 7.2in Color Monitor

No complaints whatsoever. Personnel were friendly and helpful and handled everything in a timely manner.

Joyce in a Research Lab, MD

 

Product Purchased: Board Camera

I have been ordering from Advance Security Products for nearly ten years. I have never been disappointed or had anything but the best in customer service from this company. I have "price-shopped" on the products I buy and always end up coming back for the purchase.

Donna in Overland, KS

 

Product Purchased: Phone Recorder

Item was as described. Shipping was very prompt. Great customer service and guidance in purchasing products that I needed. It was greatly appreciated. Thank You.

Jeannine in Gilmer, TX

 

Product Purchased: Geovision DVR

Great products. Advance and Geovision gave great customer service when I had issues. Am looking in the next three months to add data capture to overlay cash register on video. Very professional staff!!!

Thanks


Pete Lacombe
Director of Operations
Romora Bay Club and Resort
Harbour Island, Bahamas

 

Product Purchased: Siamese Cable

Excellent customer service & fast shipping! Great Price!!

Evangeline in Pikesville, MD

 

Product Purchased: Phone Line Analyzer

The shipping was on time. Product quality was as expected. Your support for purchasing was excellent.

Antonio in Miami, FL

 

Product Purchased: Battery Pack

Easy to navigate website and ordering was also convenient. Highly satisfied with the entire process.

Richard in Sebastian, FL

 


Some of our Customers...