International Policies
International
customers:
Please read this entire page before proceeding with your order.
MarBil
Enterprises, Inc. reserves the right to deny any credit card transaction they
deem appropriate for reasons of fraud, theft, insufficient funds, etc. We also
reserve the right to delete or cancel any order that we know is illegal in your
country or illegal for us to process.
We apologize
that our toll free numbers do not work outside the U.S. We are also not permitted
to return phone calls outside the U.S. except for Canada. Please try this phone
number if you reside outside the U.S. 618-257-1810. If you need to FAX us any
information, our FAX number is 775-252-1087.
The best way to conduct business
outside the U.S. is through email click here
Due to the number of fraudulent attempts to use unauthorized
credit cards, we are forced to refuse and decline all credit card transactions
outside the US. Canada is the only exception to this rule. If we are able to comfirm
the shipping address is the same address the credit card company has on file,
then we can ship to Canada via credit card.
Payment from all other countries
must be either Western Union or a direct bank wire transaction to our bank. Please
call or e-mail for exact details.
Please do not be offended if we deny
your credit card transaction. Something may show up in the processing of your
transaction which will not allow the process to continue and it may have absolutely
nothing at all to do with your credit history, funds available, and so on. Merchants
are not authorized to know the exact reason why a credit card transaction is declined.
If the card is declined, then all we can do is pursue one of our alternate
modes of payment. Once you place your order we will be able to calculate shipping
and handling fees and we will e-mail you the exact charges. You may go ahead and
order on-line if you wish. Make sure the email address you provide is good. Also,
please email us after you place your order.
Shipping
& Handling charges for overseas orders will be brought to the customer's
attention prior to the customer sending payment. We will not process any order
until we have first contacted the customer with shipping charges. You may
e-mail MarBil Enterprises for the cost of shipping your items. You will then add
this amount to the total charge of the items. The shipping charges will not show
on the order form. Our two primary methods of shipping products outside the U.S.
is Global Express Mail, and UPS Worldwide Express.
Orders
will be processed upon receipt of payment.
We
understand each international order is slightly different than the next due
to which country you live in and other circumstances involved. Feel free to e-mail
us with any questions you may have.
Check
with your local authorities
Some of our products may be restricted
for import and possession in your country. It is your responsibility to ensure
that the product you are ordering is legal to possess. Although we may not be
restricted by United States law to export an item, it may still be unlawful for
you to import and/or possess these items. As the buyer, you become the importer
of record and it is your responsibility to ensure that you are abiding by all
local and international laws pertaining to importing and possessing anything you
order from MarBil Enterprises, Inc. No refunds will be given for packages confiscated
by Customs outside the United States.
Thank you
for visiting MarBil Enterprises!
Back
to home page!
